Privacy Policy

How Sintetico Inc. collects, uses, and protects your personal information

Last updated: August 31, 2025

1. Introduction

Sintetico Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use Just Quotes, our AI-powered quote generation service developed by Sintetico Labs.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you register
  • Profile Information: Any additional information you choose to add to your profile
  • Quote Requests: The topics and prompts you submit to generate quotes
  • Communication: Messages you send us through contact forms or support channels

Information Automatically Collected

  • Usage Data: How you interact with our service, including quotes generated and features used
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and pages visited
  • Cookies: Small data files stored on your device (see our Cookie Policy)

Third-Party Information

  • Google OAuth: Basic profile information (name, email) when you sign in with Google
  • Payment Information: Payment data is processed securely by Stripe; we don't store credit card details

3. How We Use Your Information

We use your personal information to:

  • Provide and operate the Just Quotes service
  • Generate AI-powered quotes based on your requests
  • Manage your account and subscription
  • Process payments and billing
  • Communicate with you about your account and our services
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing (EU Users)

Under GDPR, we process your personal data based on:

  • Consent: When you agree to receive marketing communications or use optional features
  • Contract Performance: To provide the services you've subscribed to
  • Legitimate Interest: To improve our service, ensure security, and analyze usage
  • Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

Service Providers

  • OpenAI: Your quote prompts are sent to OpenAI's API to generate responses
  • Stripe: Payment processing and subscription management
  • Google: Authentication services when you use Google OAuth
  • Hosting Providers: To store and serve our application
  • Email Services: To send account-related communications

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

  • Account Data: Retained while your account is active
  • Quote History: Stored for up to 2 years to provide service history
  • Usage Data: Aggregated analytics retained for up to 3 years
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Deleted Accounts: Personal data deleted within 30 days of account deletion

7. Your Privacy Rights

Depending on your location, you may have the right to:

EU Users (GDPR Rights)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interest
  • Withdraw Consent: Remove consent for consent-based processing

US Users (State Privacy Laws)

If you are a resident of certain US states (California, Virginia, Colorado, Connecticut, and others), you have additional rights:

California (CCPA/CPRA)

  • • Right to know categories and specific pieces of data collected
  • • Right to delete personal information
  • • Right to opt-out of sale of personal information
  • • Right to correct inaccurate personal information
  • • Right to limit use of sensitive personal information
  • • Right to non-discrimination for exercising rights

Virginia, Colorado, Connecticut

  • • Right to access personal data
  • • Right to correct inaccuracies in personal data
  • • Right to delete personal data
  • • Right to obtain a copy of personal data (portability)
  • • Right to opt-out of targeted advertising
  • • Right to opt-out of sale of personal data

Important: We Don't Sell Your Data

Just Quotes does not sell, rent, or trade your personal information to third parties. Your data is used solely to provide our service. Learn more about your "Do Not Sell" rights

All Users

  • Update your account information in settings
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your personal data
  • Manage cookie preferences
  • Contact us with privacy concerns

To exercise these rights, visit your Privacy & Data Settings or contact us at privacy@sintetico.ai

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Monitoring for suspicious activities
  • Staff training on data protection

9. International Data Transfers

Your data may be processed in countries outside your residence. When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions by the European Commission.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Just Quotes is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.

13. Contact Us

Sintetico Inc.

If you have any questions about this privacy policy or our data practices, please contact us:

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